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Terms & Conditions

PLEASE CAREFULLY READ THE BELOW TERMS OF USE OF THE WEBSITE. THESE TERMS OF USE, TOGETHER WITH THE PRIVACY POLICY, AND ANY OTHER POLICIES AS MAY BE ADDED FROM TIME TO TIME. BY CLICKING ON THE 'I ACCEPT' OR “I AGREE” BUTTON WHILE ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS OF USE. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF USE, PLEASE DO NOT ACCESS OR USE THE WEBSITE.

Terms of use

By accessing or using www.speakhealth.in (hereinafter referred to as the “Website”), you agree to comply with and be bound by these Terms and Conditions of Use (“Terms of Use”). This Website is designed for educational and informational purposes only by Sun Pharma Laboratories Limited (the “Company”). The following are the Terms of Use agreed between you and the Company.

By accessing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and to comply with all applicable laws and regulations. If you do not agree to these Terms of Use, please do not use this Website.

The Website does not provide any medical advice. Visitors and users that access any information on this Website (“Users”) should not (i) rely on any information contained herein and instead should seek professional medical advice where required; and /or (ii) use it to replace any relationship with your physician or other qualified healthcare professional. For any medical advice, including decisions about medications and other treatments, Users of the Website should always consult their physician or healthcare professional. The information on the Website is neither assignable nor transferable to any other persons / third parties that have not accessed this information directly from the Website under any circumstance.

By using/ accessing the Website, User represents and confirms that User has the right, authority and capacity to abide by these Terms of Use and Privacy Policy. User further confirms that User is located in India and if required by the Company will provide necessary documentation such as Aadhaar Card etc. or other identification documents that may be reasonably required by the Company, to establish the same. In case the user is not located in India, the user confirms that they submit to the Terms of Use and that the terms of this policy are not contrary to the laws of the territory to which the user is subject.

In no way, the User shall consider or nothing contained herein shall be construed as a recommendation to use any product, recommendation, suggestion, equipment etc, in conflict with any patent, or otherwise and therefore, the Company makes no representation or warranty, express or implied that, the use thereof will not infringe any patent, or otherwise.

We follow standard sets of editorial procedures and practices for information that we make available through the Website. However, we don't offer you any warranty or guarantee related to the content available on the Website.

Views and opinions expressed by professional experts are their own, and the Company will not be held liable or responsible for the same. The views and recommendations in each article or videos are independently and solely the views and recommendations of the author or speaker of such articles and is not representative of the Company’s views and the Company offers no warranties or representations regarding the safety or suitability of any such articles and recommendations provided herein. Users are hereby advised to take experts opinion wherever necessary.

From time to time, the information available on this Website may contain technical inaccuracies or typographical errors, and the Company hereby disclaims all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, workmanlike effort, title and non-infringement.

The Company may, without notice to you, at any time, revise these Terms of Use and any other information contained in this Website. The Company may also make improvements or changes in the Content described in this Website at any time without notice.

If you are a minor, you should obtain the consent of your legal guardian before using this Website. This Website contains proprietary notices and copyright information, the terms of which must be observed and followed.

The information contained on the Website, including but not limited to the text, graphics, animation, narration, videos, questions, and feedback (“Content”) are for educational and informational purposes only.

All Content on the Website is under the exclusive ownership of the Company or its partners. The Company grants you a non-exclusive, non-transferable, limited permission to access and display the Content within this Website for enhancing your knowledge, provided you comply with these Terms of Use.

Except for the limited permission in the preceding paragraph, the Company does not grant you any express or implied rights or licenses under any patents, trademarks, copyrights, or other proprietary or intellectual property rights contained in this Website. Any software and other materials that are made available for downloading, access, or other use from this Website which contain their own license terms, will be governed by such terms, conditions, and notices. Your failure to comply with such terms or any of the terms on this Website will result in automatic termination of any rights granted to you, without prior notice.

These Terms of Use, and any rights and licenses granted hereunder, may be assigned by the Company without restriction. If any term in this Terms of Use is found by competent judicial authority to be unenforceable in any respect, the validity of the remainder of this Terms of Use will be unaffected, provided that such unenforceability does not materially affect the parties’ rights under this Terms of Use.

You may: You may not: The Company logo, and all products and logos are trademarks or registered trademarks of Company or its affiliates. Company trademarks may not be used in connection with any product or service that is not a Company product or service.

Unauthorised use of any materials contained on this Website may violate copyright laws, trademark laws, the laws of privacy and publicity, certain communications statutes and regulations and other applicable laws and regulations. You alone are responsible for your actions or the actions of any person using your user name and/or password. As such, you shall indemnify and hold Company and its officers, directors, employees, affiliates, agents, licensors, and business partners harmless from and against any and all loss, costs, damages, liabilities, and expenses (including attorneys’ fees) incurred in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party that your use of the Website or the use of the Website by any person using your user name and/or password (including without limitation your participation in the posting areas) violates any applicable law or regulation, or the rights of any third party.

These Terms of Use are governed by and to be interpreted in accordance with laws of India, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree, in the event of any dispute arising in relation to these Terms of Use or any dispute arising in relation to the Website whether in contract or tort or otherwise, to submit to the exclusive jurisdiction of the courts located at Mumbai, India for the resolution of all such disputes.

Failure to provide any service due to Act of god such as fire, floods, acts of terrorism, weather, death, serious injury or other catastrophes, epidemics or quarantine restrictions, pandemics, lockdown imposed by the Government or any other local authority or other cause(s) beyond the reasonable control of Company, not reasonably foreseeable, not caused by acts or omissions of the Company shall not make the Company responsible or liable for such failure. Failure by the Company to exercise any right/ remedy available under the Terms of Use shall not be waiver of such right or remedy.

Disclaimer

USE OF THIS WEBSITE IS AT YOUR SOLE RISK AND THE INFORMATION HEREIN ARE PROVIDED "AS IS," WITH NO WARRANTIES OR GUARANTEES WHATSOEVER. THE COMPANY EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, GUARANTEES, OR REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY AND INTELLECTUAL PROPERTY RIGHTS. WITHOUT LIMITATION, THE COMPANY MAKES NO WARRANTY OR GUARANTEE THAT THIS WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, INCLUDING ITS EMPLOYEES, OFFICERS, AGENTS, CONSULTANTS, CONTRACTORS BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY TYPE WHATSOEVER RELATED TO OR ARISING FROM THIS WEBSITE OR ANY USE OF THIS WEBSITE, OR OF ANY KIOS OR RESOURCE LINKED TO, REFERENCED, OR ACCESSED THROUGH THIS WEBSITE, OR ACCESS TO, ANY MATERIALS, INFORMATION, PRODUCTS, OR SERVICES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOST SAVINGS OR LOSS OF PROGRAMS OR OTHER DATA, EVEN IF THE COMPANY IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION AND WAIVER OF LIABILITY APPLIES TO ALL CAUSES OF ACTION, WHETHER BASED ON CONTRACT, WARRANTY, TORT, OR ANY OTHER LEGAL THEORIES.

You agree to hold the Company harmless for any damages, losses, costs, or expenses that you may incur as a result of your use of this Website or your use of the Content, information and/or services available through this Website to the extent legally permitted.

Third Party Links References

It is quite likely that the website may contain links or reference to third party websites and may be provided for convenience. However, inclusion of any link to the website is not be considered as belonging to the Company. Access by the User of these links is solely to the risk of the User. While using the Website You may interact with third party or may take services and/or suggestion or otherwise, from such third party, or You may participate in promotions of advertisers or sponsors of the Website. It is pertinent to note by the User that any such advises, services, suggestions, correspondence or otherwise is solely between You and the applicable third party. You agree that the Company has no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party.

Social Media Plug-ins

Our Website may also display content from a third-party website or service (e.g. social media plug-ins). We may process statistical data about your activity on our social media profiles. In this respect, when we have a social media profile, as well as when we place social media plug-ins on our website, we are joint controllers of Users data with the social media provider (e.g. Facebook, Instagram, YouTube) for the purpose of aggregate statistics of websites. Aggregate statistics for the websites are created on the basis of certain activities recorded by social media provider’s servers when users access our Website and related content. Joint data controllership includes the creation of such activities and their aggregate analysis in the Website’s statistics provided to us by social media providers.

Privacy Policy

This Website is operated by Sun Pharma Laboratories Limited having registered address at SPARC, Tandalja, Baroda – 390 012, Gujarat, India (“Company”, “we”). Company is the owner of the Website (“We”, “Company”). The privacy policy contained herein (“Privacy Policy”) captures the manner of collection, storing, transmission, processing and protecting the information and personal data which is provided by the users while using the Website/ Website Company urges you (“You”,” User”) to carefully read and review this Privacy Policy before accessing or using this Website.

By entering into this Website, you hereby consent to the terms of this Privacy Policy and are agreeing to abide by this Privacy Policy, without any exception and this Privacy Policy applies to all the Users of the Website. The kind of information we may collect from you includes personal information and non-personal information which includes your name; email id, mobile number, gender, login id, medical records and history, patient names, personal details and medical history, biometric information, financial information such as bank account or credit card or debit card or other payment instrument details, physical, physiological and mental health condition, password, any detail relating to the above personal information categories as provided to the Company for the purpose of providing services through the Website. Any of the personal information received by Company for processing, stored or processed under lawful contract or otherwise, which are collectively referred as “information”, and by submitting the information, it will be treated as you have given your permission for processing the same in a manner provided in this Privacy Policy. We reserve the right to include or amend this Privacy Policy at any time without any prior notice.

We respect the privacy of the User and are equally committed to take reasonable precautions to protect ‘Sensitive Personal Data or Information’ (SPDI) (“User Information”) and information (together referred as “Information”) of Users while visiting the Website and are committed to comply with all applicable legal, regulatory and/or contractual obligations related to privacy. We are committed to your privacy. The privacy policy as set forth under this Website are intended to be for this Website only.

This Privacy Policy covers the processing, storage and access to Information as required under lawful and/or contractual activities with Company or otherwise required in the normal course of business. It describes Company’s policies and procedures on the collection, usage and disclosure of Information provided/received from natural persons and meets the requirements established under:

The Company has adopted the “Privacy by Default” principles in its approach to data privacy i.e. privacy of data and information is upheld first by default.

The Information shall be used for legitimate business purposes in order: Under this Website we will only collect minimum Information from the User for the purpose of meeting the requirement mentioned in this Privacy Policy. We or any of our representatives shall not be responsible for the authenticity of the Information. We may collect Information for enabling secure online authentication, interaction and transaction with natural persons which may include installation of cookies and the collection of other session data.

We will retain your information for as long as it is needed to provide the services. After a period of time your data may be anonymized and aggregated and then may be held by us as long as necessary for us to provide our services effectively but our use of the anonymised data will be solely for the purpose of analytics. Information of a User will be mandatorily retained for a period of 180 days, post withdrawal of consent from the use of information as per Clause 14 mentioned hereunder.

We are the sole holders of the Information collected on this Website and we take reasonable precautions to protect your Information while in our possession or control. The Information collected by the Website including all posts, interactions, patient and personal details updated by the doctor on Website will be fully encrypted and secure with us. However, Information on the Website may be accessed by the Company its affiliates, by certain companies with which the Company may conduct joint programs, and by individuals and entities with whom Company contracts to carry out business activities for Company.

We do not sell or rent your personal Information to anyone else. We may share the Information with third-party, if it is required for further processing or connection to its business. During this time the Information shared will be in accordance with the confidentiality agreement with such third party and applicable law for the intended purpose for which the Information was originally collected, and the Company shall ensure all such third parties comply with Company’s Data Protection and Privacy Policy and Procedure. In event of a merger, takeover, joint venture in the future the Information will be shared with the new entity.

We may release Information when we believe release is required to comply with applicable law. We may also release Information if, in our judgment after review, the release is compelled by law or regulation. By providing us with your information, you consent to our collection, use and disclosure of that Information as the Company deems fit. The Company offers no warranties or representations regarding the contents provided herein and/or in any contents contained in the certification site. All Information disclosed by you to us under this Website shall be and shall remain the property of the User only. Notwithstanding the foregoing, the Company shall not be required to destroy any computer files to the extent such destruction is not reasonably practical or to the extent it is created by automatic system back up.

The site may use cookies for the features offered under this site and we may send cookies to third parties. We use cookies for internal purposes which includes but is not limited to performance testing, tracking app usage and feature enhancement. Cookies are useful for gathering information such as browser type and operating system, tracking the number of Users to the Website, and understanding how Users use the Website. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such Information. Cookie and tracking information may be shared with third parties.

Report Grievances: In case of any corrections required to be made to the Information, the same can be carried out on the Website. In the event the User is unable to do so in the Website and/or the visitor wants to withdraw his/her consent to provide SPDI, he/she may contact the Grievance officer, may report your grievances at speakhealth@sunpharma.com

UNDER NO CIRCUMSTANCES SHALL THE COMPANY, INCLUDING ITS EMPLOYEES, OFFICERS, AGENTS, CONSULTANTS, CONTRACTORS SHALL, BE HELD LIABLE FOR ANY DAMAGES IN LAW OR IN EQUITY, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE WEBSITE OR FROM INFORMATION PROVIDED ON THE WEBSITE, OR USE OF RECORD, OR UNAUTHORIZED ACCESS, AND THE RISK OF ANY INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU.